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Frequently Asked Questions

— 15 questions answered, straight to the point. —

Q01

Is Brontwell a calorie tracker?

No — Brontwell is a healthspan companion, not a calorie counter.

Q02

What data does Brontwell send to OpenAI?

Only the profile data relevant to that specific query. Your name, email, and device identifiers are never included.

Q03

How much does Brontwell cost?

7-day free trial with full access, no credit card required upfront.

Q04

Can I use Brontwell for my pet?

Yes — Brontwell supports pet profiles alongside human profiles in the same app.

Q05

Is this medical advice?

No — Brontwell provides nutritional information and AI-generated guidance, not medical advice.

Q06

Does Brontwell support halal, kosher, or other religious diets?

Yes — you can mark dietary requirements in any profile and Brontwell will flag ingredients accordingly.

Q07

Is Brontwell available on Apple Watch or Garmin?

Not at launch — wearable integrations are on the roadmap.

Q08

Is Brontwell GDPR-compliant?

Yes — built by a Polish EU company with GDPR-first architecture and a signed DPA with OpenAI Ireland Ltd.

Q09

Can I use Brontwell offline?

Partial offline use is available — profiles are on-device, but AI responses require an internet connection.

Q10

How accurate is the AI?

Highest accuracy when your profile is complete and the question is specific. Dietitians participate in quality review.

Q11

What ingredients can Brontwell detect?

Any ingredient list you photograph or type — from E-numbers to allergens, processing aids, and animal-derived components.

Q12

Can I share profiles with my partner?

Not yet in Alpha — profiles live on a single device. Cross-device sharing is on the roadmap.

Q13

What happens after my 7-day free trial?

Your account transitions to a paid subscription, or you can cancel before the trial ends at no cost.

Q14

Does Brontwell train AI on my data?

No — your personal health data is not used to train AI models. Prohibited contractually in our DPA with OpenAI.

Q15

Is my data stored in the EU?

Your profile data is stored on your device. AI queries go to OpenAI Ireland Ltd. (Dublin, EU) under our GDPR DPA.